Troubleshooting Site

In by Jared Neilson

Visit https://www.skydrop.com/troubleshooting/ for Step-By-Step instructions to resolve your issues.

Troubleshoot Missing Zones

In by Dan Wilson

The skydrop controller automatically detects connected valves, but sometimes zones don’t appear as expected. This guide is designed to provide some simple steps to resolve common issues with missing zones: 1) Ensure that the wires are properly seated in their receptacles. Simply give a slight tug to the wire. If it comes out without pressing the button, it’s not seated properly. Sometimes additional …

Networking & Wi-Fi Troubleshooting

In by Mack Dalley

This guide is designed to help provide some simple steps to help create a more robust and reliable wireless network, for your skydrop controller.  Requirements for communicating with skydrop cloud service Wi-Fi Access Point or Router Wi-Fi network within range of the skydrop controller The ability to ping cloud.skydrop.com from your network Troubleshooting network steps: 1) Verify Internet is working …